Each Arium SourcePoint JTAG debugger comes with a one-year warranty, except the LC-500 (90-days) that covers just about everything. This five-point program includes:
- Technical support. Access to our technical support engineers. They are experts on Arium SourcePoint tools and applications, have broad experience with problems seen in the industry, and have complete exposure to new and upcoming processors far in advance of first silicon release.
- Software upgrades. Customers are notified via Arium SourcePoint when new releases are available.
- Training. On-site classes and virtual seminars are available to train new users and update experienced users with hands-on knowledge of Arium SourcePoint's advanced feature set.
- Repairs. Parts and labor are paid for by us in the event of equipment failure.
STAR 1 Service Agreement
An annual extended warranty may be purchased at the time you buy your JTAG debugger. No warranty will be offer is the warranty expires.
Prior to the end of every STAR 1 warranty period, Arium SourcePoint software will notify users of the opportunity to extend continued service.